The initiative challenged members to collaborate and collect data which focussed on improving quality in the industry and which could create tangible benefits for their organisations.
Cargolux and Panalpina, two of 14 members taking part in the first challenge, identified that the Ready for Carriage notifications were being sent before Freight Waybill transmissions were received, resulting in process inconsistencies or delays in the supply chain at Luxembourg airport.
By ensuring Ready for Carriage notifications were correct, the Cargolux and Panalpina team was able to improve the quality rating at Luxembourg from 69% to 94% within the space of just six months, beating the target that they set for themselves by nine percentage points.
“The result of the first Q Rally shows that different organisations can work together to produce tangible outcomes,” confirmed Franco Nanna, Director Global Logistics Services, Cargolux.
“Cargo iQ can be compared to a well-functioning family, where every member respects each other, because it doesn’t just benefit one or two members, it benefits the entire cargo industry,” he added.