TIACA's new online Cargo Service Quality tool has been officially launched, following its successful trial involving nearly 200 air cargo supply chain companies.

Oman Aviation Services, SATS at Singapore’s Changi airport and Asia Airfreight in Hong Kong are the most recent cargo terminal operators to enlist in the programme, which aims to improve visibility and facilitate new air cargo global standards.

“This is a prime example of airports leading the way for change in their communities, through embracing an environment of collaboration and visibility,” commented Steven Polmans, TIACA's Vice Chair, and Head of Cargo and Logistics at Brussels Airport Company. “Given the success of the pilot, we are very excited that this TIACA initiative is now being made accessible to the wider industry, and we encourage interested parties to get in touch.”

The online tool is a new worldwide campaign by TIACA to set global benchmarking standards for the airfreight industry to adopt, and in turn enhance quality across the chain.

“Momentum behind TIACA’s new CSQ tool is rapidly accelerating, and we are currently in advanced talks with dozens more air cargo supply chain companies, from Europe and Africa to Asia and North America, eager to sign up to the programme,” added Sanjiv Edward, Chief Commercial Officer, Delhi International airport, and TIACA Board member.