MAB Kargo, the main cargo division of Malaysia Aviation Group, is the latest organisation to become a member of Cargo iQ as it continues to expand across Asia.
By becoming a Cargo iQ member, MAB Kargo joins an international network of more than 80 airlines, forwarders, ground handlers and IT companies.
“MAB Kargo joined Cargo iQ to improve tracking visibility from the point of booking to delivery for airlines and forwarders, to adhere to international quality standards and to gain customer confidence in Malaysia Airlines as a preferred airline,” explained Jagedeswaran Nadrajah, Head of Cargo Operations Transformation at MAB Kargo.
“Membership allows us to access operational gap analysis via Cargo iQ data, enables us to improve our customer services index and adds value to our product offerings. It also enables reporting on end-to-end performance and in-depth analysis of customer requirements, which aligns with our focus on quality as we translate our vision to be a world-class cargo airline into a reality.”
MAB Kargo is based in Kuala Lumpur, and operates air cargo services to almost 100 destinations through scheduled freighter services and belly space capacity on its holding company’s aircraft, Malaysia Airlines.