Cathay Courier provides access to the wider Cathay network for shipments with high priority for “flown as booked” assurance, which can either be an airport-to-airport solution or with first and last-mile collection and delivery as required.
The service also provides flexibility with a booking window that closes 240 minutes before flight departure.
The acceptance window for documents and shipments up to 32kg closes 90 minutes before the flight takes off and shipments can be retrieved 90 minutes after wheels down.
Cathay Courier is providing greater visibility for customers who require piece level details with enhanced track-and-trace options, which makes it ideal for high-value or bespoke e-commerce shipments, personal effects and documents.
The solution is offered in partnership with Cathay Cargo’s exclusive general sales agent, Linex, part of the Lenton Group, which is an expert in courier and cross-border e-commerce shipments.
It has dedicated acceptance procedures and customs handling including its own customs line, and can offer first- and last-mile collection and delivery.
Customers can track shipments at piece level on Linex’s system or at air waybill level on the Cathay Cargo website.
Tom Owen, Director of Cathay Cargo, says, “Now that we have added the ability to track shipments at piece level, and digitised the back office booking and invoicing process, we believe that Cathay Courier’s unique benefits will be attractive for high-value e-commerce shipments as well as delivering smaller items for SMEs that require express delivery, with both first and last mile options.”
Valerie Dubuisson, CEO of Lenton Group, adds, “With this systems integration with Cathay Cargo, we can now offer our customers even greater reassurance with new levels of visibility through our track-and-trace down to piece level.”