UASL will use Hermes NG’s Business Intelligence module for event reporting and analysis at Santiago airport to improve handling efficiency and boost handling times to meet Customs' service requirements. UASL chose the BI module of Hermes NG after Hermes’ flagship cargo management system, Hermes 5 (H5), was completed in the fourth quarter of 2018.
“BI generates smart data, not just data, and the app’s in-built event reporting means users can look into when, where and why issues like bottlenecks arise, at any point in the cargo handling process,” explained Alex Labonne, Chief Technology Officer at Hermes. “This event-based data can then be used to make informed and targeted operations level decisions that improve both efficiency and reporting.”
Hermes NG is built on the technology behind H5, and its modules can be used as stand-alone applications or to expand the cargo management capability of H5.
“We went with the BI module of Hermes NG because of its well-designed and easy to learn user interface that makes adoption natural and simple,” added Diego Castillo, Operational Project Manager, UASL.
“It is still uncommon to use advanced systems like Hermes NG for business insights in the cargo logistics industry in Chile, so the BI module will give us an edge over our competitors.”
UASL will be the first company globally to adopt Hermes NG when the final testing phase wraps up at the end of this month.