JALCARGO, the cargo division of Japan Airlines, has joined forces with cargo.one to make its capacity available on the booking platform.

Freight forwarders using cargo.one will be able to instantly search, book, amend and track JALCARGO capacity in real time within a few clicks.

The roll out of JALCARGO’s capacity will begin within European markets and is a step in cargo.one’s programme to expand its presence in Asia Pacific.

In Japan, cargo.one was already working with All Nippon Airways and Nippon Cargo Airlines, and earlier this month, it went live in Japan with a Japanese language website and an office in Tokyo.

The airline will have access to data analysis using the cargo.one360 platform, and cargo.one’s Growth Managers will support JALCARGO to raise its digital performance, identify opportunities, and feed learnings into revenue and capacity management.

Hiroo Iwakoshi, Executive Officer, Cargo and Mail at Japan Airlines, says, “Delivering an outstanding customer experience is an important element of our business strategy. cargo.one shares both our high regard for customer focus and service level, but also our ambition and entrepreneurial spirit to satisfy the market. With a presence on cargo.one, JALCARGO is now even more strongly placed to differentiate online and scale new heights of digital success.”

Moritz Claussen, Founder and Co-CEO of cargo.one, adds, “We are honoured to have been chosen as the trusted partner of Japan’s flag carrier, and look forward to working hand in hand with their teams to advance their digital strategy. The partnership will further strengthen our leading position in the Asia Pacific region and deliver a unique and high quality digital offering to freight forwarders around the globe.”