The innovation will give customers greater control over the booking process, while simultaneously improving efficiency through greater process automation. Customers can instantly receive quotes, make bookings and track shipments in real time, which will enhance the customer experience.
After a successful pilot phase in the US in May 2020, myCEVA is working towards covering all transport modes in every region of the world and has been launched in a phased manner with FCL and LCL ocean freight customers using specific Trade Lanes from/to the US, China and India.
During the summer of 2020, myCEVA will become available for importers and exporters located in Japan, Korea, Taiwan, Singapore, Vietnam and the UK; and by the autumn of this year, myCEVA will be widely open to Europe, South-East Asia, the Middle East and Latin America.