Although more and more web users are now visiting commercial websites located abroad, they often abandon their purchase halfway through the process because of high shipping costs, delivery times that are seen as too long, customs fees and taxes that are not revealed until after payment or even the lack of a clear return policy.
To overcome these hurdles, GEODIS is launching GEODIS MyParcel, a direct-to-customer intercontinental delivery service with guaranteed delivery times at a lower cost.
“With the explosive growth of international e-commerce, our customers want to offer consumers a premium service at a completely transparent price,” explains Manoj Pankaj, Vice President Cross-Border e-Commerce of GEODIS.
The supply chain operator has said that the service is to be progressively expanded.