Hong Kong Air Cargo Terminals has opened the Integrated Hactl Control Centre (iHCC), a single command centre that is manned 24/7/365.

The iHCC centralises operations control, systems control and maintenance control with duty managers able to monitor the entire SuperTerminal 1 facility.

Previously, monitoring and controlling functions were decentralised to individual departments, creating a time lag in data collection and sharing.

It provides real-time data, and workload forecasts for the coming eight hours, enabling instant adjustments to be made to staffing and resources.

The iHCC also serves as a fully-integrated emergency centre with a similar concept to the emergency centres found at many airlines and airports globally.

Paul Cheng, Executive Director – Operations at Hactl says: “iHCC provides totally-comprehensive, accurate and instantaneous information on every aspect of Hactl’s giant operation; this is available to those managers with the required access rights, providing them with an holistic view of operational status of both cargo and flights.”

It is equipped with systems and equipment to keep SuperTerminal 1 running smoothly, and newly-developed dashboards provide real-time data and workload forecasts.

The 3D Schematic Display System shows the position of all cargo and equipment in the terminal’s cargo handling systems, and clicking on any ULD or box display its details and status.

It is equipped with a CCTV monitoring system covering all cameras in the terminal, and a flight tracking system assists in predicting aircraft arrivals.

A unit-building monitoring system shows the progress of building and breakdown of units at the terminal’s 466 workstations.

Cheng says the iHCC is proving useful in dealing with empty containers taking up storage locations in the Container Storage System.

He says: “By means of real time data, our iHCC duty manager can effectively coordinate across departments to address this issue and make decisions ahead of time.”