To ensure the safety and security of this valuable cargo, the airline has introduced a new Pharma Secure service for all urgent, valuable and vulnerable pharmaceutical and life sciences shipments. Working with its customers and responding to their specific requirements, the new product will include a round-the-clock support team, automatic live status updates, proactive service recovery and periodical integrity checks, temperature-controlled facilities and a dedicated booking team.
Dominic Kennedy, Managing Director, Virgin Atlantic Cargo commented: “This new service takes our already well-established pharmaceutical offering to the next level. We want to offer our customers peace of mind so they can book confidently with us, knowing their precious cargo will arrive safely, securely and on time. We look forward to playing a part in supporting the COVID-19 recovery by transporting crucial vaccines and pharmaceutical products to the UK and around the world on our global network, ensuring swift access to vaccines for the public as they become available.”
