The company said the installation highlights its commitment to digitising operations and developing a smart logistics network.
The Cologne air network location is the largest of seven FedEx air network facilities in Germany, employing over 900 team members.
The robotic arm, manufactured by Hellebrekers, is mounted inside a protective cage on the small package sort where incoming parcels are inducted.
It assists team members in the sorting process, allowing them to focus on more complex tasks. It primarily sorts documents and smaller parcels up to 4kg, processing up to 1,000 pieces per hour and managing around 90 destinations simultaneously.
FedEx Managing Director Network Operations Germany Boris Stoffer said: “AI-supported technologies like this help us manage shipments more effectively, enhance customer experience, and boost our competitive edge as ecommerce continues to drive growth in the market.
“These technologies are also supporting our employees by reducing physical straight by taking over repetitive, high-volume tasks.”