The service allows TAP to improve its internal business processes, tracking, and synchronisation of its supply chain. Because of special circumstances, the solution was implemented in less than one week.
APIs, or Application Programming Interfaces, allow the capabilities of one computer system to be used by another, allowing the blending of state-of-the-art solutions to gain added value. One of CHAMP APIs helps keep customers updated on the status of their shipments across over 80 carriers. It is considered an affordable solution to ensure easy integrations with current and future systems.
“We asked and CHAMP delivered,” says Bernardo Nunes, Cargo & Mail - Business Development, Senior Manager at TAP Air Portugal. “CHAMP APIs simply work well and efficiently. Leveraging CHAMP API provided us and our clients with much additional value. We see many more opportunities for value gains in future.”
“APIs are a powerful tool that can take any airline to the next level of communication,” adds Nicholas Xenocostas, Vice President Commercial & Customer Engagement at CHAMP Cargosystems. “TAP Air Cargo’s transition towards total communication will open many new possibilities in streamlining its business.”
TAP Air Cargo also uses a variety of CHAMP services across cargo management applications, supply chain integration and regulatory compliance, as well as community marketplace services.