The iCargo solution will allow Air India to digitise end-to-end cargo management, seamlessly integrating numerous cargo operations from sales to billing within a single platform.
This will help Air India to streamline processes and enhance decision-making capabilities.
The first stage of implementing iCargo is expected within nine months from the project’s start with further phases enhancing Air India’s capabilities to meet its ambitious target of handling ten million tonnes of air cargo per year by 2030.
Nipun Aggarwal, Chief Commercial and Transformation Officer at Air India, says, “Air India is on a transformation journey to not only reaffirm its position as a global leader in aviation, but to also establish foundations for future growth. Air cargo is one of the key drivers of our roadmap for future growth, and technology will be at the core of it.”
Somit Goyal, CEO of IBS Software, says, “The Indian aviation market is on a major upswing, and we are excited to be partnered with a company that is dedicated to driving this growth.”