The full iCargo management suite will be implemented to provide Delta Cargo with an end-to-end view of its air value chain, delivering real-time operational insight to enable proactive data-led business decision making.
The partnership with IBS Software is the latest milestone in Delta Cargo’s mission to deploy innovative technology platforms that create new and differentiated experiences following a record revenue year in 2021.
Key functions that will be improved include sales and inventory, cargo terminal operations, air mail management, customs and security, quality management and mobile applications. To ensure the success of this large and complex transformational program for Delta Cargo, IBS Software’s Consulting and Digital Transformation group will also play a key role in enabling transformation from a people, process and technology perspective.
“Delta Cargo plays a vital role in Delta's future, and we have high ambitions to guarantee world-class experiences for every customer and partner,” says Rob Walpole, Vice President, Delta Cargo. “The iCargo platform is crucial to our goal to build on our momentum in air cargo and cements our position as a world-leading, technology-first carrier.”