The record is a 30% increase between April 2024 and March 2025 and was driven by demand for reliable services.
Operating from advanced facilities at Dubai International Airport and Al Maktoum Dubai World Central Airport, dnata serves more than 120 airline customers.
Cargo handled by dnata includes perishables, pharmaceuticals, dangerous goods, live animals, aircraft engines and vehicles.
Guillaume Crozier, Chief Cargo Officer of dnata, says, “Our success is built on the dedication of our people and the outstanding collaboration with our industry partners and authorities, including Dubai Airports, Dubai Customs and Dubai Police. I sincerely thank them all as we continue to raise the bar for cargo handling in the region and beyond.”
Investments in Dubai include rolling out the OneCargo digital cargo management system.
OneCargo automates key business and operational functions including safety and quality monitoring, reporting and ULD management with an integrated cloud-based platform.
AI-driven tools and analytics enhance visibility for sales and business performance, allowing customers to match real-time demand with available capacity for maximum profitability.
Autonomous drones have been integrated into operations, reducing processing times and increasing accuracy in shipment tracking.
To improve environmental performance, the non-electric GSE fleet runs on biodiesel in Dubai.
dnata is also repurposing and recycling materials including cargo pallets and nets to drive circularity and the reduce environmental impact across the industry.