Emirates SkyCargo goes live on CargoMART

Emirates SkyCargo has gone live with CargoAi’s CargoMART marketplace solution to advance its digital customer experience and optimise the booking process with real-time information.

The CargoMART solution will provide customers with access to schedules, tariff and contract rates along with real-time access to available capacity, offering immediate bookings 24/7.

On the backend, the partnership improves efficiency and accuracy.

The partnership was launched in the Netherlands, Spain and France with select countries across Asia Pacific, Europe, the Americas and Asia joining soon.

Once fully operational, over 10,000 freight forwarders on CargoAi’s database will have access to the solution.

Emirates SkyCargo is listing core products including Emirates Fresh and Emirates Fresh Breathe, Emirates AOG, Emirates Airfreight Priority and Emirates Airfreight on CargoMART.

Nabil Sultan, Divisional Senior Vice President of Emirates SkyCargo, says, “CargoAi’s digital touchpoint enables both our existing and new customers from across the world to book with Emirates SkyCargo at their convenience, providing an additional channel that further strengthens our world class customer experience.”

Matt Petot, CEO of CargoAi, adds, “This collaboration exemplifies our commitment to driving efficiency and accuracy in airfreight, and we look forward to further strengthening the world-class customer experience provided by Emirates SkyCargo.”