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Measuring e-commerce readiness

In order to help brands assess their e-commerce logistics capabilities GEODIS, in collaboration with professional services consultancy Accenture, has devised a methodological approach to measure the level of e-commerce readiness.

Called Maturity Score, it determines challenges brands have to face to rapidly adapt their logistics infrastructure to changing retail purchasing habits.

In its recent original research study of brands developing e-commerce sales channels, Interactive had identified five key logistics’ capabilities needed to build and maintain flourishing ecommerce operations.

On this basis, they have devised a methodology that evaluates each e-logistics capability and converts companies’ practices into scores. The average score across the 200 companies involved in the research are a middling 58; one third of brands earned “high maturity” scores of 67 or greater; one third achieved “average maturity” with scores of 51 to 66 and the remaining third recorded “low maturity” scores of 50 or lower.