It is the first cargo ground handling agent in the Middle East and Africa region to attain Smart Facility Operational Capacity Certification, which was achieved following an audit in April assessing cargo handling infrastructure, equipment and implementation of procedures at the Cargo Terminal Complex.
The IATA audit team validated that operational procedures complied with regulations such as IATA Cargo Handling Manual, Dangerous Goods Regulations, Unit Load Device Regulations, Temperature Control Regulations, Live Animals Regulations and Perishable Cargo Regulations.
Guillaume Halleux, Chief Officer Cargo of Qatar Airways Cargo says that the airline’s goal is to be the world’s leading cargo carrier and the team has the goal of customer experience in mind, which is combined with the Next Generation and VISION 2027 strategy.
He says, “The certification of our hub in Doha reflects the high standards in place to ensure all types of cargo are handled seamlessly and securely, in compliance to all the IATA regulations.”
Deepak Balakrishnan, Vice President of QAS Cargo, adds, “We are proud of our state-of-the-art handling facility, the services implemented, our robust and defined procedures as well as our teams who dedicatedly ensure that cargo is handled extremely well, no matter the type of cargo. IATA’s Smart Facility Operational Capacity Certification is testament to the hard work and dedication by both Qatar Airways Cargo and QAS Cargo teams.”