Interline partners can manage online bookings without the need to contact local station staff and reduce the manual exchange of booking emails.
The enhancement streamlines the booking process and enhances operational efficiency by providing real-time access to booking information and updates.
The interline booking service is being used by American Airlines and LATAM Cargo to manage their bookings on Qatar Airways Cargo flights.
Qatar Airways aims to extend the Digital Lounge to all of its interline partners in the coming months.
Mark Drusch, Chief Officer Cargo of Qatar Airways Cargo, says, “As the first air cargo carrier to offer online bookings with instant confirmations to our interline partners, we are committed to innovation and improving the booking experience for both, our partners and customers.”
Faisal Karamat, Vice President Cargo Customer Experience at Qatar Airways Cargo, adds, “We are continually exploring ways to enhance our Digital Lounge, and the introduction of the new Interline feature is a testament to our commitment to adding valuable functionalities.”