SAL, which handles 95% of inbound and outbound cargo in Saudi Arabia, is working with Cargo iQ to create their membership roadmap and has implemented Freight into Warehouse (FIW) and Freight out of Warehouse (FOW) milestones.
The milestones improve transparency of warehouse processes and bring more clarity to the SLA performance exchanges with airlines.
FIW and FOW processes have been implemented in compliance with Cargo iQ standards, which is the first phase of SAL’s broader initiative to optimise operational processes with a key focus on Exception Handling and Freight Waybill Performance.
Marie Seco-Köppen, Executive Director of Cargo iQ says that SAL is an important addition to Cargo iQ’s membership, saying: “Its ambitious plans to achieve better coordination, visibility, resource optimisation, and rapid information exchange, will also enable industry stakeholders working with it to improve process quality.”
Mohammed Shahahmad, IT Director Business Application at SAL said: “By focusing on process improvements and leveraging digital tools, we are creating more reliable, efficient and customer centric solutions.”