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Swissport opens pet lounge at OR Tambo airport

Swissport has opened a pet lounge at OR Tambo International Airport to look after unaccompanied pets.

The Swissport Pet Lounge at Johannesburg’s airport is located away from the general cargo warehouse and offers a calm environment.

Swissport has put an emphasis on providing a stress-free experience for animals with water services, air conditioning and relaxing music.

The pet lounge has a dedicated acceptance area for checking animals and their travel documentation, complemented by two separate rooms for pets waiting for their flights and their owner or handler.

The facility is managed by a dedicated team trained to handle animals and complies with IATA’s Live Animal Regulations to ensure the highest level of care and safety.

Khangi Khoza, CEO of Swissport South Africa, says, “The Swissport Pet Lounge sets a new benchmark in animal handling at an airport in South Africa, making the stay for our special travellers as relaxing as possible. The facility reflects our commitment to delivering services that benefit the animals and our customers from airlines and forwarders alike.”