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Tower Cold Chain launches new customer portal

Tower Cold Chain has launched Tower Control Center, a single-source portal for customers to manage temperature-controlled pharmaceutical shipments.

The custom-built portal is designed to meet the needs of pharmaceutical companies, airlines and 3PL providers by enhancing the user experience with advanced control and functionality.

Customers can plan their shipment’s journey using the control centre’s simulation tool, which lets users simulate the internal temperature of containers across the journey, assisting with planning and adherence to temperature-sensitive requirements.

The tracking feature provides real-time data on the location and temperature of the shipment, offering insights to enhance visibility and control throughout the logistics process.

Customers can explore Tower Cold Chain’s range of passive solutions so they can make decisions about shipment requirements such as size and temperature.

The platform also has efficient order management, which allows users to download essential documents including invoices, providing access to critical information.

Samuel Durham, Delivery Lead – Customer Products at Tower Cold Chain, says, “With a Tower Control Center account, not only can you quickly find what you need, but it also provides you with enhanced access to the data you require, ultimately helping to achieve zero product loss.”

Niall Balfour, CEO of Tower Cold Chain, adds, “Our Tower Control Center is designed to cater to the specific needs and preferences of our users, making it an integral part of our service offering in temperature-controlled logistics.”