As the online retail market develops apace, a significant increase is being seen in the number of small business start-ups. Often, these have limited resources and require cost effective assistance with order fulfilment, associated logistics and administration operations.
U-Freight’s new e+ Solutions service, which will initially be offered from the company’s e-commerce fulfilment centre inn Hong Kong, offers comprehensive logistics services, from dedicated storage space for the entrepreneurs' products, to order processing and fulfilment services, including final delivery to customers.
Most importantly, it offers the owners of these small start-up e-commerce businesses the constant support of a workforce that already has significant experience in fulfilling e-commerce orders on an international level.
The company has also created a new website for its e+ Solutions product: www.eplusss.com
U-Freight’s wholly owned e-commerce fulfilment centre already has the necessary hardware for storing and order processing, plus the software for system integration and end-to-end data transparency.
By using e+ Solutions, these small entrepreneurs will benefit from complete data transparency, real time inventory updates, web and mobile app access for immediate management and status updates of order instructions, plus subsequent live reporting of delivery tracking.
The customers of these small start-up e-commerce entrepreneurs will receive push notifications on order status, and the service will be backed by a 'live chat' facility enabling instant customer services follow up.
U-Freight Group CEO Simon Wong says: “We are seeing a growth in the number of online channels and platforms dedicated to e-commerce, which small entrepreneurs are using to sell their own designs and products.
“Competition in logistics is fierce. Finding and capitalising on niche sectors of the business is key to success. That has been a fundamental characteristic of the U-Freight Group during our 50-year history. e+ Solutions is another example of how we are utilising technology and infrastructure to help deliver bespoke logistics solutions,” he concluded.