In less than three years, the world’s only cloud-native air cargo solutions provider, has already attracted a quarter of the global airline capacity to its digital marketplace and continues to grow at a fast rate.
It now plans to launch collaborations with new airlines and partners in North and South America in the coming weeks after making its mark in Asia and Europe.
“I created CargoAi 3 years ago because I saw that the air cargo industry is still very much in the infancy of digitalisation and could hugely benefit from technologies and digital best practices that are already standard in other industries,” explains Matthieu Petot, CEO of CargoAi.
“Our initial eBooking and eQuote marketplace was nothing short of a revolution in terms of user experience and efficiency gains for our airline and freight forwarding partners. We have greatly expanded our product portfolio since then and are implementing a very clear 5-year roadmap.
"Our advantage, as the only neutral marketplace provider, is the huge potential in terms of technology and additional efficiency that we can develop and offer to all airlines and freight forwarders. We are the digital market leader in Asia, where we started out, and now offer more airlines and routes than our peers in Europe, thanks to a few strategic partnerships. As an example, over 25 airlines are live with instant requests in Spain, and 23 in Germany, which is more than double those of our competitors.”
Its approach to digitalising forwarder, airline, GSA, TMS, and other air cargo stakeholder processes, are unique. It uses code instead of servers to support its applications, deploying the latest available technology in building its solutions. But its most distinctive differentiator compared to other real-time digital platforms, is its easy-to-adopt spot request feature available for more than 80 airlines.
The company says this is a freight forwarder favourite, since it can be used to request larger shipments (averaging 2 tonnes in weight) that are often not covered by an airline’s API due to technical limitations.
Co-construction is also a central element that distinguishes CargoAi's approach: working hand in hand with GSAs, CargoAi provides them with tools that allows them to respond more effectively to the needs of the airlines they serve and user experience is central to every step of the product development, enabling freight forwarders to start using it without any training.
The result so far, is a suite of products including Marketplace, Whitelabel, API suite, CargoBi, and Sustainability. CargoAi’s eBooking marketplace sees double-figure growth every month and now includes 61 airlines flying 5,000 different routes. More than 5,000 freight forwarders across 103 countries actively use the platform, benefitting from greater process efficiencies and the transparency it offers.
As CargoAi is already integrated with every airline cargo management system such as Cargospot, iCargo, or Skychain, for example, new airlines can very quickly interface to CargoAi and at minimal cost. It takes less than 4 weeks to activate the live distribution via CargoAi, and receive the first eBookings.